tag:blogger.com,1999:blog-7697268.post3363658820362820071..comments2017-03-28T12:09:38.437-04:00Comments on Michael Suddard: Runaround Customer Service at The BayMichael Suddardhttp://www.blogger.com/profile/17922794404701194134noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7697268.post-34988905620952661942017-02-04T16:27:05.182-05:002017-02-04T16:27:05.182-05:00I have exactly the same problem with a Misty Mount...I have exactly the same problem with a Misty Mountain winter jacket bought from the Bay about a year ago. I found your blog while searching the web for answers as the brand seems to not have a web presence. Without the original receipt I'm going to try and fix the zipper by repurposing the pull on a pocket zip. If that fails, I'll seek out Mathew at the Rideau Street location.<br />Lesson learned, I won't be buying from the Bay again.John Daveyhttps://www.blogger.com/profile/12070218060002852269noreply@blogger.com